We may be able to source a plant you require, grow one for you or suggest a substitute. We are also able to identify plants for you.
SHIPPING INFORMATION
“Depending on the item(s) you purchase and the location to which the item(s) will be delivered, different shipping methods will be available.
Yes. We are currently shipping to more than 10 international countries.
Tracking your order is simple and easy to do. We will send you an email letting you know once your order has shipped. You can log into your WP account and find all your order information. Click on “My Orders” and click on “View Details” and you can click on “Track” to find out where your package is. You can also submit a ticket to find out about your order.
We take pride and strive to make sure all packages are delivered in a timely manner. You should receive your order within 4-14 business days depending on what region you reside in from the date your order was placed. You may also track your order once it has shipped by signing into your WP account and clicking the “My Orders” button.
PAYMENT INFORMATION
We gladly accept credit card through Paypal or Bank Transfer. Unfortunately, we cannot accept COD orders and all orders must be paid in full once submitted online.
If an item is priced incorrectly we can offer the item at the correct price or refuse your money and withdraw the product from sale.
We respect your privacy and take protecting it seriously. This Privacy Policy covers our collection, use and disclosure of information we collect through our website and service. The use of information collected through our service shall be limited to the purpose of providing the service for which our clients have engaged us.
ORDERS AND RETURNS
1. Check your shopping cart. Check over the items listed in your shopping cart. …
2. Visit Ship, Bill and Pay screen. Make sure you’re logged in to your account. …
3. Review your order. You will now see a display of your order information and your complete cost, including shipping and tax. …
4. Get your receipt.
Please select this button, you will then be asked to confirm your cancellation request. To continue cancelling your order select ‘CANCEL ORDER’ again. If you do not wish to cancel your order, select ‘No, return to order’. Once an order is cancelled, we cannot undo this.
If we can be of assistance, or need further information please do not hesitate to contact us.